“Wow, what an event!” Comments like this have been heard quite often during the fantastic days of our community summit in Budapest last week. Over 130 delegates from over 16 countries came together to learn and network about Novell Technologies and partner solutions. Attendees selected 5 from over 30 hotlabs, joined 5 keynotes and had a lot of fun in a city that commenced springtime 2013. Based on the outstanding feedback we’ve received, we are already in the process of scheduling the next summit.

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The Keynote delivered by Dirk Schmidt and Richard Linstedt last Tuesady was very well received by the delegates of the Open Horizons Summit 2013. Journalists and partners listened carefully to the
awaited Novell announcement for the top-shelf enterprise file sharing and management solution, that is going to ship at the end of this month.Open Horizons made Filr already available for the summit delegates. Novell, speakers & sponsors are sharing slidedecks and hotlab content with partners and customers using the latest Filr beta on a designated Conference server.

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Novell GroupWise 2012 Administrator’s Guide is the authoritative guide for successfully administering and maintaining the newest release of Novell’s communication and collaboration solution. Author Willem Bagchus, a Novell Master CNE and GroupWise administrator for over 10 years, will provide you with insider tips on administration solutions, proven information on how to work with GroupWise 2012 and advanced techniques for troubleshooting this latest GroupWise release which is not available in the standard GroupWise 2012 documentation. Learn more…

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Wednesday’s lunch at the OH Summit was used to discuss how 3rd party interacts with Novell’s Filr Offering. Indeed the delegates were surprised to learn, that most of the vendors have already a firm roadmap in place, if the Filr story fits into their portfolio. So here is a brief summary of our interactive conversation in Budapest

Filr Client Deployment:
The Bundle Commander Team has been working closely with Novell to makesure Bundle Commander supports Filr. This homework is already accomplished. Within the ‘Application Setup Center’ you can easily download the setups for the Filr Windows client for both x86 as well as x64. Learn more…

Content=File Sharing:
How can I forward web based files into my Filr system? ShareOnVibe allows effortless content sharing into Vibe. By default, ShareOnVibe also works with Filr out of the box, as both technologies are built on a similar platform by the Novell development team. The team of co3tools will be working on a Filr edition, to adapt the existing feature set to the special needs involved, when it comes to manage file downloads from the web.

Single Sign On:
WSTrust is the #1 Instant SSO Solution for Novell customers embracing Novell core solutions like Vibe & GroupWise but also partner products like GWAVA, Retain or GroupLink’s everything Helpdesk. SSO functionality for Filr is nothing more, but the next logical step for the TDP development team lead by Vaclav Samsa. Preperations are on the way! Stay tuned for more.

Filr & eSecurity:
Messaging and eSeucrity is a combination of words, that rings a green bell for most of the customers and partners. Novell’s biggest technology partner GWAVA already offers protection for GroupWise (GWAVA), GroupWise WebAccess (WASP) and the online collaboration plattform Vibe (GWAVA4Vibe). “With GWAVA4Vibe we have built a product, that can easily be customized for the needs of Filr” says Herbert Lefering, VP for GWAVA in EMEA “We have identified the importance and reviewed our solution roadmap. GWAVACon coming up at the end of September in Duesseldorf will show what GWAVA has to offer for Filr!

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The Open Horizons EMEA Summit is back! The Highlight event of our community is firmly scheduled for springtime next year in Budapest, Hungary! Delegates can expect a sophisticated selection of high-level hands-on labs between April 15. and 17. 2013. Pick your 5 favourite half-day sessions out of more than 30 trainings featuring topics like Linux, GroupWise, Vibe, Zenworks, IDM and -of course- brand new Filr!

Enjoy the relaxing atmosphere of the Budapest Marriott in the midst of scenic sights and historic places right in the heart of one of the most beautiful cities in Europe. Have fun with your peers, partners, expert speakers and community enthusiasts. The conference ticket is available for 975€. Early bird until the end of 2012 will be 850€. Further discounts for our OH members bring the price down to incredible 775€! Partners are invited to join the preconference Novell Collaboration Rondt Table. www.ohsummit.com

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Open Horizons welcomes a new Local Chapter! Open Horizons Finland has been established this month. The community held their kick-off-meeting on Nov. 29th 2013 in Helsinki. Tomi Moberg and Seppo Hartikainen are leading the chapter, that fully affiliates with the global community. The Open Horizons Magazine will be delivered to all paying members.
All other benefits are also now available to the community enthusiasts in this beautiful nordic country!The website with local content is ready to go! Open Horizons Finland will be succeeding the Novell User Club of Finland. Once again a warm welcome to everyone joining Open Horizons in Finland!

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Get ready for France! Be part of the Regional Summit in Loriol-sur-Drôme next month!
Get registered for the first class technical trainings, delivered to you as hands-on labs.
Learn more about Novell Vibe, ZenWorks and all new Mobile Device Management.

Listen to special guest, Dean Lythgoe, Director for Product management collaboration at Novell.
And of course, enjoy French lifestyle and cuisine in the amazing Hotel Les Oliviers.
Get all the details, the agenda and online registration for this truly french event here!

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Share on Vibe is brand new! With increased popularity of Novell’s online collaboration plattform Vibe, ShareOnVibe is now available as the second 3rd party solution after release of the eSecurity add-on “GWAVA for Vibe” a year ago. ShareOnVibe is the productivity booster for your vibe users.The Firefox plugin features right-click functionality to stream formatted content into your vibe workspace, while continuing your work in the flow of creativity and research. No more changing browser tabs. No more handling time consuming forms. No more cut and paste. It is all done in the background! For a better understanding the engineers of co3tools have prepared this little 4-minute video. An here is the good news: Open Horizons members get a professional license for free!
Apply online today and get your personal license key immediately!

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Dear Members and Friends of Open Horizons, we have recently relaunched our successfull Open Horizons Training
activities. There are several trainings available now for end of August and September.

Follow interesting up-to-date hands-on labs with our expert trainers
Diethmar Rimser, Paul van der Cruyssen and others highlighting
topics like GroupWise, Vibe, Data Synchronizer, Zenworks MDM
Jumpstart and many more.

Save your seat now for various trainings to be held in Germany,
Austria, Belgium and the Netherlands.

This is just the starting point. There is more individual trainings coming up!
So stay tuned on our website or get registered for GWAVACon to followthe
brand new Open Horizons Hotlabs with no additional costs!

If you have questions, do not hesitate to contact us!

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Efficient IT-Service Management is key to happy endusers! We want to find out how IT teams cope with the flood of service requests?
You are kindly invited to take our ITService-Management survey powered by GroupLink. With a little luck you might win a little gadget, iTunes giftcards or the GoPro Hero2 Outdoor Edition. Thanks in advance for your appreciated feedback and 5 minutes of your valuable time! The survey is available in English and German.

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In Dusseldorf at the end of May the Novell Collaboration Product Management team met with around 50 partners and others from through-out Europe to discuss the GroupWise and Vibe roadmaps and to get feedback on enhancements to the product set. Product managers, Tracy Smith and Kai Reichert did a great job in leading the 2 day round table, while Lynn Christiannsen gave an interesting presentation on the human factors work that he leads, working with the development team to provide better user interfaces and standardisation across the applications.

These events are now regular events in the calendar. With Open Horizons represented this is a great way to provide input to future releases.

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Yes, Novell have this week released Vibe 3.3. This latest upgrade has been well covered in Open Horizons Magazine but now you can get and use the MS-Office Add-in for Vibe and the desktop offline sync application as well as the other server side improvements.Go to www.novell.com/products/vibe for more details.

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This year GWAVACon EMEA will be even bigger and better. Not least because Open Horizons will be there running a series of hot-labs. Community experts will be present and you can sign up for labs on topics such as Data Synchronizer, FilR, Vibe, Zenworks etc.

GWAVACon is taking place at the new Van der Valk Airporthotel in Dusseldorf starting on 15-17 October. The Open Horizons Labs are available at no extra cost to conference delegates so don’t delay and register for GWAVACon soon – and get the earlybird discount as well.

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With Bundle Commander, software supplier ROVABU Software offers system and desktop administrators advanced tooling for the deployment of Windows applications with Novell ZENworks Configuration Management. This tool shortens the necessary deployment time by more than 90 percent and will be officially launched at the TechExchangeXL in Ede, which takes place on June 6.

Administrators spend a lot of time configuring switches and settings in order to make the deployment of Windows applications on the network as efficient and fast as possible. Many of the parameters are available in the knowledge base of IT Ninja, formerly AppDeploy.com, but the Bundle Commander tool automatically creates a “Windows Bundle” with a wizard in ZENworks Configuration Management. Where previously the system and desktop admins spent a half day figuring out all the correct settings, the tool creates a Windows Bundle in less than ten minutes. This automated deployment method also increases consistency. ROVABU CEO Roel van Bueren: “Everyone who purchases the product will have a guaranteed uniform Windows applications deployment.”

Two versions

The beta version of the product became available in August of last year, after which around 500 beta testers from Australia, the United States, Canada, the Netherlands, Austria and the United Kingdom had a first look at Bundle Commander. Eventually, ROVABU chose to launch two different versions: the free Standard Edition and Professional Edition, which comes with an annual license. “The free version is the community version, which helps administrators to find the correct switches and settings on ITNinja.com,” says Van Bueren. The Professional version contains the Configuration Wizards and support for the most common Windows applications from Adobe, Apple, Google, Microsoft, Novell and and integrated with the ‘Packaging Robot’ solution of BRAIN FORCE.

“The big advantage is not only that all of the settings for a large number of common applications are already configured, but also the fact that the research on what settings would be most useful to your organization has already been done,” says beta tester Tom Dalderup, IT Manager at TV Rijnmond.

Dutch pride

Van Bueren is proud of the product. “It is great that we, as a Dutch company, are able to collaborate with a site like ITNinja.com, which is the largest information website in the world for package and deployment specialists.” Emiel den Brok, IT Specialist at the Province of Noord-Brabant and one of the beta testers: “It is clear that Bundle Commander is the response to the community’s needs instead of a supplier’s.” The tool saves Den Brok a great deal of time in the ZCM migration project that is currently underway at the Province. “Bundle Commander automates tasks that are normally performed manually. This saves a lot of time and effort.”

Schools were also enthusiastic about the tool, adds ROVABU CEO Van Bueren: “Schools have limited time and budget, so every tool that is both affordable and decreases the amount of administration is welcomed with open arms.”

Dirk Schmidt, Vice President & General Manager Novell EMEA: “I’m very excited about the Bundle Commander Release. The Novell ZENworks team worked closely with ROVABU Software BV to make this a high quality product and to get an optimal integration with Novell ZENworks Configuration Management. This is a perfect example of Novell’s commitment and that of its partners to optimize the value customers derive from their current investments and to provide compelling reasons to extend their Novell investment to meet their evolving business objectives.”

Additional information: http://www.rovabusoftware.nl and http://www.bundlecommander.com

Information about the TechExchangeXL on June 6th in Ede (Netherlands): www.techexchangexl.nl

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Open Horizons has created a short survey about collaboration. Please take 2-3 minutes of your time to give us your feedback and get the chance to win a brandnew iPad. To get directly to the survey, just click on the picture below. Thanks in advance for your time and feedback.

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Introducing ZENworks Full Disk Encryption

Novell ZENworks® Full Disk Encryption reduces the cost of deploying, managing and troubleshooting encrypted laptops and desktops. Come learn how to:

• Lock out the bad guys without locking you or your people out
• Manage encrypted devices remotely and cut travel costs
• Use ZENworks to streamline both your management and security operations
• Stay compliant and out of the news

Date: May 8, 2012
Time: 10:00 AM MST

Register here +

Listen to previous chats here +

Suggest a topic +

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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Novell recently published a ‘Top Ten Features Users Lose If They Move’ flyer that spells out just a few of the things GroupWise users love about Novell GroupWise!

You can access the flyer here.

The document lists the following features:

1. Superior message tracking
2. Silent message retraction
3. Native attachment viewing
4. Recurring appointment flexibility
5. Managing group tasks
6. User-controlled proxy rights
7. Enhanced busy search
8. Simpler folder sharing
9. Calendar view of future tasks
10. Managing sent appointments and calendar items

Of course, the flyer goes into more detail on each of these items and provides explanations. There were many features and capabilities to choose from, but these are the ones chosen for this flyer.

What would you miss?

So – now that I have your brainstorming attention – what are those things that you use every day in the GroupWise product that you simply could not live without?

Personally, I have a long list of things that are leveraged in GroupWise and that are customized to a particular way of working – MINE!! I have customized the highly productive habitat to manage my workload, schedule, and information. GroupWise is not only my calendar, task list, contact manager, and principal communication mechanism, but GroupWise is also my information storage and recall nerve center.

Most work days start and end with GroupWise!

Share what features you would miss or that you use the most!!

Dean

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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Join GWAVA on May 3rd to learn about the exciting new features of the latest release of GWAVA Messaging Security – the best protection for GroupWise and Vibe.

Illicit Image Protection

Find out about Image Analyzer – the best way to protect your system from illicit images and video. Instead of relying on ever-changing signature databases, Image Analyzer scans the content of incoming mail for pornographic content, using sophisticated analytical processes consisting of multiple detection methods.

Multi-Tenancy / Individual Scanning Policies

Plus, learn how to take advantage of multi-tenancy scanning to set up domain- or user-based anti-spam and anti-virus security policies. With GWAVA 6, you can create and configure individual message policies based on the delivery information of the message.

Learn how to keep your messaging system safe and secure from the latest cyber-threats with GWAVA 6 at this informative webinar.

REGISTER HERE

Presented by: Christina Bliss, Ben Horne of GWAVA
Thursday, May 3, 2012 10:00 AM – 11:00 AM EDT

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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The Municipality of Rijswijk implemented Novell Vibe collaborative software, improving staff efficiency by streamlining work processes and enabling easier access to shared information.

Challenge

The Municipality of Rijswijk processes large volumes of information for a number of public services. The organisation previously relied on numerous manual, paper-based administrative processes, which were time-consuming and inefficient. Additionally, the organisation lacked a central repository for data, making it difficult for users to share documents and jointly manage information.
“It was often challenging to quickly and accurately access information, as there was no way for users to share documents,” said Manuella Harrand-Tittse, Information Management Consultant at the Municipality of Rijswijk. “The IT department began to receive requests from employees for new team collaboration tools, as they were growing increasingly frustrated by the limitations of the existing ones.”
The Municipality wanted to make it easier for employees to work together and share knowledge, both within the organisation and with external partners. It looked for a suitable collaboration solution, which would enhance cooperation between employees and improve organisational efficiency.
Read More

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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Johannes Renner, one of the developers in our SUSE Manager team, recently posted a very useful blog post about using SUSE Studio to create Linux images. The latest update for SUSE Manager makes this a lot simpler.

He wrote:

You already know that it’s possible to use SUSE Studio for creating Linux images that will automatically register with SUSE Manager once deployed to a virtual host and booted for the first time.

From now on you can make use of this feature in a much more convenient way. The final piece of the integration between the two SUSE products is now included with the latest update for SUSE Manager.

Starting up a new virtual system using SUSE Manager can now be simplified to the following steps:

1. Choose the image from a list.
2. Specify deployment parameters.
3. Go for it.

For the details, read this post.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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Eric Varness, vice president of product management and marketing for Novell

A few weeks ago, Novell President and GM Bob Flynn discussed where Novell stands on delivering on our promises of a renewed focus and commitment to our customers. Today, I am pleased to let you know we have another great announcement that reconfirms this commitment: Novell ZENworks 11 Support Pack 2 is now available. It brings integrated Mac device management, a new product—ZENworks Full Disk Encryption—and two new ZENworks suites.

With this release, we have listened to our loyal customers and our dedicated engineers have created a solution that addresses one of the main challenges facing enterprises today—the struggle between security and workforce productivity. This challenge effects all aspects of business and these new ZENworks offerings provide a way to easily manage devices, ensuring compliance regulations are met without compromising efficiency or productivity.

Our motivation is our customers. We know that now more than ever, Mac devices are being used in your businesses and we have been tasked with a way to streamline management of all the devices in your organization. The integrated support for Mac with this release allows you to take control of all your systems with the same confidence you’ve always had in Novell, without worrying about security issues.

Major new features of ZENworks 11 Support Pack 2 include:

• ZENworks Full Disk Encryption: Simplifies the deployment and management of Full Disk Encryption, including centralized key management and support for both hardware-based and software-based Full Disk Encryption options.
  Integrated Mac device management: Allows customers to take control of Mac devices, using the same familiar tools used today for their Windows and Linux environment; includes remote control, automated software deployment and patching, and asset management capabilities for Mac devices.
• Novell Endpoint Protection Suite: A security-focused companion suite to the existing Novell Endpoint Lifecycle Management Suite, this new suite includes ZENworks Full Disk Encryption and the award-winning ZENworks Endpoint Security Management products, with an optional ZENworks Patch Management subscription—all at a discount on MSRP.
• Novell Total Endpoint Management Suite: A comprehensive suite that helps the enterprise seamlessly manage workforce productivity and security from a common set of tools; this suite combines the Novell Endpoint Lifecycle Management Suite and the Novell Endpoint Protection Suite into a single-purchase offering.

As we continue on our path to refocus on our collaboration, endpoint management and file and networking customers and technologies, we look forward to sharing future announcements like this with you. Check out all of what’s new with ZENworks 11 SP2 by visiting the Novell ZENworks page and checking out this video.

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Using blueprints to build a home didn’t start until the turn of the 20th century – they were actually first used for building large sailing ships in the mid 1800′s. Since that time, preparing blueprints have become the standard for building millions of homes, buildings and structures. Blueprints have three main purposes – Design, Road Map, and Details. Blueprint for Reload from GWAVA is no different.

Design

Could you imagine making decisions without a design? How long to cut a board, where to put a wall? It could turn out pretty disastrous. Blueprint for Reload will help your business make many informed decisions. Blueprint for Reload gathers up the business information of your GroupWise system and lays it out in a format that empowers you to make correct decisions building the most efficient GroupWise system.

For example, the weekly executive overview report enables businesses to know, from a high overview – to an individual user, exactly what is going on in the GroupWise system. A key benefit of the report is the ability to identify quickly mailboxes that are inactive and still live on the system. These inactive mailboxes cost your organization money, with BluePrint you can quickly identify and react to the information.

Road Map

A blueprint gives you guidance from beginning to end and all the details in between. With the increasing need organizations have to archive and retain data for compliance and legal issues the challenge is knowing how much, what and when to archive. Blueprint for Reload is your road map to efficient, successful archiving. Because you already have a GWAVA product, Retain from GWAVA can integrate quickly and help with archiving.

And everything in between? Blueprint from Reload allows you to see mailbox information for every user on the GroupWise system. Not only can you see the information, but with a push of a button you can email the user to remind them to archive, clean up data, etc. Blueprint for Reload will help IT administrators become proactive protectors of the GroupWise mail system.

Details

Content is king! We’ve heard that so often these days, and today’s Internet usage proves it – with over 7 TB of data being produced daily. Blueprint for Reload is no different. Not only does Blueprint for Reload deliver enormous amounts of data, it also delivers it in a format that is comprehensible, manipulatable, and informative. Reports delivered by Blueprint for Reload can be delivered in HTML, CSV, ZOHO, Google Doc, and most importantly – on the go – to your mobile device (iPhones, iPads, Android devices).

With Blueprint for Reload it’s all in the details! Quit trying to build a solid foundation without a Blueprint. Come learn more about how Blueprint for Reload can benefit your business. http://www.gwava.com/products/blueprint-for-reload.html

See a Reload Server with Blueprint implemented and with recent Blueprint reports:

1. Go to http://reloaddemo.gwava.com:5555
2. Click on the “POST1” post office profile.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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As more Vibe users start to integrate tablets into their arsenal of devices, it becomes important to create layouts that are optimized for those devices. This landing page was built with the tablet user in mind. You will find that it is easier to navigate, view and create entries in Vibe using your tablet compared to other landing page layouts.

This landing page has been optimized for tablet users. The large, centered icons make it easier to navigate using your tablet. Each icon directs you to a page that has the contents clearly displayed in the center of the landing page. If you want to return to the main landing page, simply select the back button on screen. The landing page file below does not contain any content besides the file folders and layout. While being optimized for tablet users, this landing page is completely functional for all aspects of Vibe access. To implement, download the zip file below, import into Vibe, and you are ready to start using this landing page on your tablet.

This workspace was built with 9 different landing pages. It could have been done with less. Please remember these example workspaces are just that, examples. Users can implement these into their own system or they can get an idea of what they want and make a better workspace. These are not templates to be placed into Vibe through the administrators console. They should be imported into Vibe where the workspace is needed. We have recently released an article, “Importing Workspaces”, which describes the process of importing one of our demo workspaces. This workspace leverages the use of permalinks so it will need to be configured for your particular Vibe installation. You can find this configuration guide on the download page.

To download the configuration guide and this workspace visit the Vibe Resource Library.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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We are pleased to announce the immediate availability of the Value Pack for Novell GroupWise, a joint initiative of Novell, GWAVA and SKyPRO.

Value Pack for Novell GroupWise 2012

With the Value Pack, GWAVA and SKyPRO offer an add-on for Novell customers who have purchased Priority Maintenance for GroupWise:

The Value Pack for Novell GroupWise is combining GWAVA “Vertigo” a leading eMail management product, and SKyPRO GWTalk – Basic, integrated solution offering SMS, Instant Messaging and Skype functionalities, all integrated in the GroupWise mailbox… and it is free-of-charge!!!

For one year, customers can use these GWAVA and SKyPRO products. They are also entitled to receive the latest software versions/updates and technical support from GWAVA and SKyPRO is also included.

This is a great value-add to our loyal customers. In addition, it’s an equally exciting opportunity for channel partners to unlock additional services potentials. Last but not least, this package demonstrates Novell’s commitment to our ISV community.

GWAVA Vertigo

This ‘super’ management tool allows your administrator to perform all of the following functions from the convenience of a single interface.

• Enterprise Mailbox Management
• Proxy Management
• Rules Management
• Junk Mail Handling
• Environment Settings
• Folder Management
• System Management
• Address Book Management
• Signature Management

Check out all of the details here.

SkyPRO GWTalk

GWTalk is a multichannel communications tool. It integrates VoIP, SMS, Instant Messaging and social media into Novell GroupWise. Compliance is being created by saving and organizing all communication data within Novell GroupWise

GWTalk logs into the user’s Skype account, enabling both audio calls and instant messaging through the GWTalk interface. Skype call history and instant messaging sessions are saved within a folder in the GroupWise user’s Mailbx. This integration also allows all Skype activity to be viewed in the GroupWise contact history as well.

When using the GWTalk interface, Facebook chat sessions are saved within a folder in the GroupWise user’s Mailbox. This integration ensures that all chat sessions are accessed in the contact history tab in the GroupWise address book.

GWTalk is using a SKyPRO Hosted PBX, a state of the art VoIP business phone system featuring all important functions at a fraction of the cost of a traditional in house solution. Using a web-interface all functions and settings are easily managed. The interface is intuitive and simple to use.

GWTalk is based on SKyPRO’s soft phone client SKyCOM. This solution includes all standard VoIP functions for unified communications and adds productivity features for recording calls for later playback and distribution, and logging all call session records within GroupWise.

Additional details about GW Talk can be found here.

Available in Europe (EMEA) Only

If anyone is interested in this promotion and they are NOT in Europe (EMEA), please contact me at dlythgoe@novell.com

Visit Value Pack for Novell GroupWise 2012 NOW to get all the details!

Dean

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With the release of Service Pack 2 for SUSE Linux Enterprise Server 11, the support to a new (better) file system and a new (snappy) tool have been introduced providing the ability to do system snapshots rollbacks, a very powerful and interesting feature. These are BtrFS and Snapper respectively.

BtrFS

Btrfs is a new copy-on-write (COW) filesystem for Linux aimed at implementing advanced features while focusing on fault tolerance, repair and easy administration. BtrFS supports file system snapshots of subvolumes where a snapshot is a copy of the state of a subvolume at a certain point of time and a subvolume is like a directory, it is empty when it is created and can hold files and other directories. Snapshots and subvolumes are basically the same thing, they are separate “subvolume trees” within the “parent” file system. By default there is at least one subvolume in every Btrfs filesystem, which is named “default”

Snapper

Snapper is a tool for managing btrfs snapshots, it allows to create, delete and compare them as well as revert differences between them. In other words, it allows users to view older versions of files and revert changes.

Snapper is available as a command line interface tool and a YaST module.

By default Snapper and Btrfs on SUSE Linux Enterprise Server 11 Sp2 are set up to serve as an “undo tool” for system changes made with YaST and zypper. Before and after running a YaST module or zypper, a snapshot is created. Snapper lets you compare the two snapshots and provides means to revert the differences between the two snapshots. The tools also provide system backups by creating hourly snapshots of the system subvolumes.

Installation

In order to use BtrFS and Snapper as an “undo tool” for file system changes, the steps to take during the installation of the operating system are as simple as partitioning the hard disk with YaST and creating a partition for the boot mount point using an alternative file system, i.e. ext3 (currently it is not possible to boot from Btrfs partitions), and specifying the BtrFS for the root file system. Keep in mind that partitions containing snapshots need to be larger than “normal” ones. As a rule of thumb you should consider using twice the size than you normally would.

When selecting the file system Btrfs the button “subvolumes handling” is enabled to allow you to manage subvolumes. By default YaST automatically creates the following subvolumes when using BtrFS for the root file system:

• /tmp
• /opt
• /srv
• /var/crash
• /var/spool
• /var/log
• /var/run
• /var/tmp

Click to view.

These subvolumes are automatically created in order to exclude the specified path from snapshotting. For example, the directory /var/log is made a subvolume since reverting logs makes searching for problems difficult.

That’s all is needed. Once completed with the partitioning it is possible to proceed with the installation as usual, Snapper will automatically be installed when the BtrFS file system is used. When planing for partitioning remember that snapshots will be available only for those partitions using BtrFS. So for example, if you create a own partition for /home consider to use BtrFS to take advantage of its functionalities.

Snapper in action

Now the system is ready to be used, Snapper is pre-configured for doing rollbacks of YaST or zypper changes. This means that every time you start a YaST module or a zypper transaction, two snapshots are created: 1) a “pre-snapshot” capturing the state of the filesystem before the start of the module and 2) a “post-snapshot” after the module has been finished.

By default, the last 100 YaST and zypper snapshots are being kept. It is possible to change this behavior as well as other settings of Snapper in the configuration file for the specific volume located in /etc/snapper/configs.

As an example, let’s now try to modify a system setting using YaST and see how Snapper behaves.

1. Let’s launch YaST and simply create a new user with some basic information. (yast2 usersfrom command line)
   

   Click to view.

2. Once the user has been created close YaST and open it again, this time selecting the Snapper module, and see what it shows (yast2 snapperfrom command line).
   

   Click to view.

   This is the list of the available root filesystem snapshots. To fully understand this table it is important to understand that essentially there are three types of snapshots:

   • Single – used for storing the file system state in a certain time.
   • Pre – used for storing the file system state *before* the changes are made with YaST or zypper
   • Post – used for storing the file system state *after* the changes are made with YaST or zypper

   In our picture, notice the snapshot with ID “1″ marked with the description “timeline”. This is a snapshot of type “single” which help us to introduce another great feature about Snapper, the hourly snapshot. Apart from the YaST and zypper snapshots, Snapper by default creates hourly snapshots of the system partition (/). You can use these backup snapshots to restore files that have accidentally been deleted or modified beyond recovery. Even more interesting, using the Snapper’s diff feature you can also find out which modifications have been made at a certain point of time.

   Back to our example, notice the two snapshots with ID “2″ and “3″ being on the same line and marked with the description “yast users”. These are basically the Pre and Post snapshots which are coupled together to define the changes done by special operation, in our case the creation of the new user made via YaST.

3. Let’s select the pair of Pre and Post snapshots from the list referring to the changes we have applied via YaST when creating the new user. In our example the pair with ID “2-3″. Click on “Show Changes” and following appears:
   

   Click to view.

   The tree on the left shows all the files that were modified between creating the Pre and the Post snapshots. On the right side, it is shown the description generated when the first snapshot was created and the time of creation of both snapshots.

   When a file is selected in the tree, you see the changes done to it: for a file which is changed it is possible to display a “diff” of it, for a file which has been created or removed it is simply indicated with a message “New file was created” or “New file was removed” respectively.

4. Now let’s select the file /etc/passwd from the tree and see the changes for it after having added the new user:
   

   Click to view.

5. Let’s then simulate a situation where the administrator of the server accidentally deletes the user just created and relative home directoryfrom YaST (deleting the user from command line is not the same. Remember that by default snapshots are automatically taken when running YaST or zypper and on hourly basis)
   

   Click to view.

6. As before, let’s see what Snapper now shows:
   

   Click to view.

7. A new pair of Pre and Post snapshots is listed referring to the latest changes we have applied via YaST when deleting the user “Snappy”. Let’s now select it and see the new changes for the file /etc/passwd
   

   Click to view.

8. Now let’s finally taste the goodness of Snapper and BtrFS simulating the “undo” of the user delete. Let’s select the files to be restored, in this case all the files under /etc and /home, and click on “Restore Selected”. A dialog listing all the files appears.
   

   Click to view.

9. At this point click “Yes” to proceed with the restore of the user and.. that’s it, if we now take a look at the list of existing users (yast2 usersfrom command line) we can see the user back where he was before:
   

   Click to view.

The same operations (and even more) we have done so far with YaST are also available via command line, of course. The following are some examples:

Get a list of yast and zypper snapshots:

# snapper list -t pre-post

Get a list of changed files for a snapshot pair with ID 2 and 3:

# snapper status 2..3

To display the diff for a certain file:

# snapper diff 2..3 /etc/passwd

To restore all the changes:

# snapper -v undochange 2..3

To restore changes of one specific file:

# snapper -v undochange 2..3 /etc/passwd

…and many others..

Of course, this is intended to be only a simple example of the use of Snapper, however it is easy to think of many other scenarios where it can be used to get tremendous benefits not only in terms of fast system backup and restore but also as tool for tracking the activity on the system.

Many other examples and information about Snapper are available with the “SUSE Linux Enterprise Server 11 SP2 Administration Guide” available at the following link: http://www.suse.com/documentation/sles11/book_sle_admin/?page=/documentation/sles11/book_sle_admin/data/cha_snapper.html

A very interesting and funny video about Snapshot and Rollback from the Kernel Hacker Greg Kroah-Hartman and SUSE Product Manager Matthias Eckermann is available at the following link: http://www.youtube.com/watch?v=9H7e6BcI5Fo&feature=player_embedded

Den Originalbeitrag finden Sie hier.

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Novell announces the immediate availability of Update 2 for the Novell Data Synchronizer Mobility Pack. We continue to build on the quality and robust capability of Update 1, which shipped in December 2011.

This release, which follows closely on our 12/15 1.2.1 release, is focused primarily on defect fixes. In the last two months we’ve addressed more than 60 issues, over half had been marked with a Services Priority indicating customer visibility and more urgent customer need.

The following product improvements are also included:

• On-Demand LDAP Group Polling: In Synchronizer Web Admin, you can cause Synchronizer to reread LDAP groups in order to immediately bring the latest changes into Synchronizer. On the Manage Global Settings page, click Poll LDAP Now.
• Disk Space Monitoring Tool: The datasync-diskcheck.sh script runs automatically along with the Synchronizer services. If the /var partition where log files are stored becomes more than 90% full, the script stops the Synchronizer services to prevent data loss as a result of running out of disk space.
• Event Recovery: If the Synchronizer service goes down unexpectedly, or if you stop it while it still has unprocessed events in its queue, the Synchronizer service handles previously received but unprocessed events when you restart it. This prevents the loss of unprocessed events.

The readme with all of the details is available!

Looking ahead, we also hope to deliver a Data Sync (not mobility) 1.2.2 release in a couple of weeks to provide better support for our 3S connectors. We are working with our partners and will announce the availability of the update as soon as possible.

We’ve scoped the work for our Mobility 1.2.3 release. Again, this will be focused on quality–the bulk of our work will be knocking down defects, with a heavy emphasis on calendar. We’re estimating another 8-week cycle – target the end of April if all goes as planned.

Following our Mobility 1.2.3 release, the plan is to return the attention to Eenou. This release we will version 1.3 and the current plan is to include features like task support, improved monitoring and admin improvements – as well as ongoing bug fixes.

Frequent, regular and increased stability and functionality with each release!!

Download instructions remain the same as all previous updates and release for Mobility. I will refer you back to a previous blog where the basic details are all still accurate.

Enjoy!

Dean

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Den Originalbeitrag finden Sie hier.

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Novell is releasing a FTF (Field Test File) for a security related issue with GroupWise 8.0.x This issue was already resolved in the original release of GroupWise 2012 and GroupWise 2012 is not susceptible to this issue.

Download the Patch

Description: The GroupWise Client for Windows is vulnerable to an exploit where a malformed address book could cause heap memory corruption, which could lead to remote code execution under the privilege of the user that opened the address book. The exploitation of the bug requires user/programmer intervention. Simply using the 8.0.x client does not expose you to any security issues. In order for a user’s workstation to be affected, an end user would actually need to receive and open one of these “malformed” address books, so the security concern can also be mitigated by educating your end-users.

This issue was reported by Protek Research Lab who specializes in searching for and reporting potential issues with software products. This issue has not been reported by any customer.

We will continue to disclose and communicate all security issues that are reported to us and that we have fixed in a particular release of our product.

Details

Affected versions:

GroupWise Client for Windows 8.0x up to and including 8.02HP3.
Previous versions of GroupWise are likely also vulnerable but are no longer supported.

Novell bug 733885, CVE-2011-4189

Related TID: 7010205: Security Vulnerability – GroupWise 8 Windows Client Address Book Remote Code Execution Vulnerability

As stated in previous blog posts:

Please know that this fix will also be included in GroupWise 8.0.3 which is scheduled to release in just a few short weeks and because you will be required to roll out a new Windows Client in order to protect your organization against this vulnerability, you may decide to wait until 8.0.3 is released.

If you are running GroupWise 6.x or 7.x, you will need to upgrade to at least GroupWise 8.0.2 HP3 and this FTF in order to be fully protected. If you are running GroupWise 2012, you already have this fix.

Dean

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Den Originalbeitrag finden Sie hier.

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Novell Vibe 3.3 is now accepting applications for authorized beta sites.

Originalbeitrag können Sie hier einsehen.

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We want to hear from you!

CONTEST: My GWAVA Story!
How GWAVA helped my organization and/or me!

SUBMISSION DEADLINE: March 27th

Has your GWAVA product made your life easier in some way? Has your GWAVA product saved you after a disaster? Have you found a unique way to use your GWAVA product within your organization? Has GWAVA Support come to your rescue when it counts?

If so, we want to hear your GWAVA Story! Tell us how GWAVA helped you and your organization and you could win an iPad 2, Kindle Fire, GoPro Camera, or a iPod Nano.

Hurry Submission Deadline March 27th!

Submit your story, along with a photo of you at your organization and the following information to tanac@gwava.com and we will contact you to write up your story. Enter by March 31, 2012 to be eligible for a prize.

Name
Title
Company/Organization
Phone Number
Email Address
Type of Business/Organization
GWAVA Product(s) You Want to Endorse
Will your PR / Legal Department allow us to publish your endorsement?

WINNER ANNOUNCED: March 29th Live on the Osterman Research Webinar; Cut your IT Budget by 40% by moving to the cloud at 10 AM Pacific Time.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Originalveröffentlichung hier sehen.

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The Novell Vibe Resource Library team has designed a series of webinars to help users tackle the important issues of Novell Vibe. Vibe is a feature-rich collaboration tool that gives employees a platform for getting work done. Learn how you can create pages, store and manage documents, use discussion forums, wikis, task and calendar folders, and more. This webinar will instruct participants on solving key business issues by creating a workspace with the important pieces that aid collaboration. Then on Thursday we’ll regroup with our workspace from Tuesday and learn how to make it all work together. Each webinar week we’ll pick a topic with specific business issues to resolve. Tuesday, March 6th we invite you to join us as we look at how our very own Vibe resource library solves these key business issues using Novell Vibe.

1. The team needs a wiki and discussions to share knowledge about issues.
2. They need a central repository for licenses and reference materials.
3. The department needs to be able to make work assignments and tasks for team members.
4. They need an automated escalation process for resolving customer issues.

If you want to join us for this webinar make sure to Register.

If you have any questions send an email, VibeLibrary@novell.com

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

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Last month Novell released ZENworks Application Virtualization (ZAV) 9.0. In my last blog post I explained that the high-level focus areas for the release were as follows:

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SUSECon is the first annual global conference for SUSE customers, partners and community enthusiasts. This event will become the premier Linux conference where SUSE users can learn about the latest developments in enterprise-class Linux.

Come learn from global experts, explore partner offerings from industry-leading technology vendors, and see how successful customers around the world are using SUSE in their data centers.

SUSECon will feature:

• Technical and business presentations
• Demonstrations
• Hands-on labs
• Advanced technical training
• Industry partner technology showcases
• Customer case studies
• Keynotes from industry leaders

They’ll be adding info periodically — like session titles, registration details, etc. You can subscribe to receive email notifications whenever new information is available. Check here for details, and to subscribe.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Original article from Novell coolsolutions could be found here.

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You want to get on the latest software to get the best support and latest features – but what about all the time it takes to do the upgrade? Novell just made it simpler by providing an automated upgrade mechanism to get your OES2 64bit servers upgraded in a fraction of the time it would normally take.

The process is simple -

Setup a network install source for your servers that contains the OES11 / SLES files, along with a couple other pre-configured files the automated ugprade will use.

Before you down your server to be upgraded, run a script that will ask for your eDirectory password. This will encrypt the password making it available for the automated upgrade.

Next, reboot the server and start the upgrade, pointing the server to the installation source and configuration files. That’s it.

Repeat the last two steps for all other servers on your network.

OES11 is ready for you…it’s time to upgrade!

For more information see – http://www.novell.com/documentation/oes11/inst_oes…

Download the software package and read the install instructions at
http://download.novell.com/Download?buildid=hPn9_L…

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Original article from Novell coolsolutions could be found here.

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According to Gartner Inc.’s annual survey of IT executives, Collaboration/Workflow technologies ranked as the 4th most important IT priority for CIOs in 2012. Can anyone say “Novell Vibe”? Computerworld released a quick recap of the top ten priorities in a recent article.

The Top 10 Tech Priorities of CIOs

Up four places from last year (8th), Collaboration/Workflow technologies continue to be a pressing and critical priority for CIOs in countries and industries around the world. We, the Vibe Resource Library, are here to help. If you’re wondering how to address this top priority in your organization or industry, drop us a line. We want to help you make use of the wealth of technology available to you when using Novell Vibe. For CIOs, this means one less thing to worry about.

Contact us at vibelibrary@novell.com for questions, suggestions, or concerns.

You can also visit the Vibe Resource Library.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

Originalbeitrag – hier klicken.

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With the launch of GroupWise 2012 we thought it would be fun to see what you personally like the best about GroupWise — no matter what version you’re using. Let us know your favorite end-user features, or what you like best about the admin side, and we’ll enter you in a drawing for a chance to win a prize.

To celebrate the GroupWise 2012 launch, we’re giving out 12 $20 gift cards. All you have to do is take a survey to tell us your favorite things about using, or administering, GroupWise. Any version. Take a few minutes to let us know what you use the most, find the most convenient, etc., and you just might be shopping at Amazon before you know it.

Take survey now.

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Novell today announced the availability of Novell® Kanaka for Mac. The new Mac*-based client was recently announced as one of the latest enhancements to Novell Open Enterprise Server, Novell’s trusted server platform for networking, file and print services. Novell Open Enterprise Server customers can now download the complimentary plug-in to integrate Mac workstations into their enterprise network, providing users with single log-in functionality to all Open Enterprise Server network resources.

“The release of Novell Open Enterprise Server 11 demonstrates our reinvestment in Novell’s core solutions and our commitment to product development and customer needs,” said Eric Varness, vice president of product management and marketing, Novell. “Today’s users will purchase and bring their own Macs to work if it means they can improve their productivity. By offering Kanaka for Mac, Novell customers can easily support cross-platform environments in order to deliver next-generation collaboration tools that boost user productivity without sacrificing security.”

Novell Kanaka for Mac helps IT organizations eliminate manual work-arounds to integrate their Mac users. The plug-in uses native Mac* AFP protocol support making it the most comprehensive and advanced cross-platform server for mixed Windows*, Linux* and Mac clients, enhancing interoperability and choice.

Additional features of Novell Kanaka for Mac include:

• Authentication to eDirectory™ via the desktop client or the plug-in
• User single sign-on
• Offline file synchronization for mobile users
• Find storage resources easily in the Mac Finder or the desktop
• eDirectory password self-service

Availability
Novell Kanaka for Mac is available to Open Enterprise Server customers with a current maintenance license and can be downloaded through the Novell Customer Center at http://www.novell.com/center.

About Novell
Novell, Inc., believes that customers should have choice and control of their IT systems. A global software leader to enterprises worldwide, Novell delivers solutions that make work environments more productive, secure and manageable. Novell supports thousands of organizations around the world with collaboration, endpoint management, and file and networking technologies, all of which drive end-user productivity directly or on the backend. With solutions including Novell GroupWise, Novell ZENworks and Novell Open Enterprise Server, businesses can reach new levels of productivity while minimizing cost, complexity and risk. For more information, visit http://www.novell.com.

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ATT Live (Advanced Technical Training Live) is a 4 day, hands-on training conference developed to cater specifically to System Administrators, Software Engineers and IT Specialists. ATT Live focuses on delivering hands-on technical content from Novell, NetIQ and SUSE. Students are able to register for up to 8 different courses (2 or 4 hour) from a catalog of nearly 100 sessions, with the option of taking all their courses within a single Business Unit, Track or Product Line, or the option of branching out and taking a variety of courses.

For more information, just click on the banner below to be redirected to the ATT Live information on the Novell-Website!

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ZENworks Application Virtualization 9 has just launched. This product has been key to the ZENworks portfolio since it was first introduced in September of 2008. This latest release adds a lot of nifty features that people have been asking for.

What’s New in Version 9:
In a nutshell, Version 9 is all about making it easier for IT to give the workforce the applications they need. ZAV 9 does this by making it easier and faster for IT to build fully-configured virtual applications as well as giving users more options on how to access those applications once virtualized.

- Application Harvesting: Enterprises have a long list of applications that they have installed across their organizations–all custom configured to suit the needs of the workforce. Version 9 lets you “harvest” these applications, and their configuration settings, by scanning your installed applications and then dynamically building virtual versions of these applications from recipes pulled from a Novell application repository. Using this approach IT administrators can quickly virtualize their application portfolio with minimal effort.

- Web-updated Application Templates: With version 9, application templates are updated via the web–gone are the days of having to install the latest release of ZAV to get the latest templates.

- Application Jukeboxing: ZAV takes the time and hassle out of streaming an entire application suite when you only need one sub-application to run (think MS Word within the entire MS Office Suite). Version 9 gives the workforce the ability to quickly stream only the applications they need, even when these applications are sub-components of a larger suite installation. No more waiting for applications you don’t need.

- Offline Streaming Support: Stream an application one time, and then run it forever without streaming again (no need for a persistent web connection). We consider this the “airplane friendly” version of application streaming.

- Application Control: In addition to being able to time-bomb applications, version 9 gives you more control over how applications can be used. This includes requiring that the users meet Microsoft AD criteria, and/or that the device running the application is managed by ZENworks. This helps ensure unintended “license creep” doesn’t happen.

Learn more.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

This article was posted in the coolsolutions newsletter, the original article to be found here.

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This bundle comes with multiple forms designed to increase your service and satisfaction ratings. Are you curious about how your existing customers are enjoying your product or service? Send them the brief but efficient Customer Satisfaction Form. Check out these forms to find one that fits your needs and improves your customer satisfaction.

Don’t worry about burdening your customers with long, tedious questionnaires; all of the forms in this bundle are brief and easy to complete. Each one is meant for a specific situation and can yield very helpful results. With the customer service form, you can collect important information that can be used to train your employees on how to provide a better customer experience. Forms such as the customer satisfaction and the new customer forms can help you improve retention and can even provide leads to acquire new customers. The technical support form can help you ensure that your employees are knowledgeable and helping resolve issues efficiently.

Visit the Vibe Resource Library to download these forms and see screenshots.

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

This article was posted in the coolsolutions newsletter, the original article could be found here.

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Good news for Dell customers. SUSE Linux Enterprise Server is now available to customers through Dell’s new public cloud offering, Dell Cloud with VMware vCloud® Datacenter Service.

SUSE Linux Enterprise Server is the first Linux operating system available to customers through the Dell Cloud. Now, Dell customers can efficiently run a wide range of ISV applications, on a pay-per-use basis, with maximum performance, while receiving streamlined support from Dell and SUSE.

Learn more….

Disclaimer: As with everything else at Cool Solutions, this content is definitely not supported by Novell (so don’t even think of calling Support if you try something and it blows up).

It was contributed by a community member and is published “as is.” It seems to have worked for at least one person, and might work for you. But please be sure to test, test, test before you do anything drastic with it.

This article was posted in the Coolsolutions newsletter, original source here.

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Gert ter Burg von GWCheck hat aus der NGW-List zahlreiche Gründe herausgesucht, warum ein Wechsel von GroupWise zu Exchange wirklich keinen Sinn macht.

Cause of these differences, found and listed by several people in the NGW List …

Busy Search – Exchange has nothing in comparison – suggesting times just doesn’t cut it for me

Shared Folders – Exchange can share them, but I have to know way too much to be able to actually get at them, and if it’s a folder the whole company shares there really no way for me to know that.

Contacts – we have several “company wide” address books that I didn’t know about for many months, it was painful to try to find contact info for customers; oh and I hate looking up a person’s email address and having to copy it in order to be able to send an email…I should be able to double-click their email address and have a new message window pop up with their addres already populated

Tasks – it’s a personal preference, but I prefer the GW client tasks handling over Outlook

MM

GroupWise is the “Single Instance Message Store” (SIMS). SIMS allows a user to send a message with an attachment to multiple recipients within the GroupWise system making only one copy of the attachment per Post Office, unlike most email packages on the market today, which makes a copy for every recipient, thereby increasing their storage needs exponentially.

Reliability – Microsoft Exchange is the world’s leading target for hackers, and not just because of its widespread use. Hooks in the code enable easy third-party integration, yes-but also provide entryways into your system. Reactive patching and other Microsoft security measures simply can’t keep up with the speed and innovation that hackers demonstrate when attacking a system.

The CERT Coordination Center (CERT/CC) is a Department of defense-sponsored, federally funded research and development center. CERT.org found Microsoft Exchange to be far more vulnerable to viruses and worms than other collaboration solutions. Malware enters Exchange easily through ActiveX and Visual Basic acceptances in Outlook, leaving the door wide open to costly and disruptive virus attacks and potential data compromises.

According to CERT.org Vulnerability Notes Database, as of September 2008, Novell GroupWise had only 12 vulnerabilities documented. Microsoft Exchange had 89 vulnerabilities and IBM Notes had 81 vulnerabilities documented. This continues to demonstrate the fact that GroupWise is the industry leader when it comes to securing your email and calendaring solution.

Scalability – With GroupWise you can support up to 10,000 users on a single server. And centralized, policy-based administration means one administrator can manage several thousand GroupWise user accounts; in fact, many current Novell customers manage 5,000-10,000 users with only one administrator.

Silently Retract Messages – Outlook can retract messages, but whether successful or not, the recipient knows that the attempt was made in Outlook (and the attempt includes the subject line) Message Tracking – Outlook sends copies of messages to every recipient. Therefore, if you want to know if someone opened or received your email, you must ask for a receipt at the time you send it. Not getting a receipt back, however, does not mean the email delivery failed. It could be that the recipient’s system doesn’t want to give you a receipt (Outlook users can make that choice themselves).

View Attachments – In Outlook, attachments must be opened or saved. So if you receive an attachment created with a program you don’t have, you are out of luck. IT-savvy folks will figure out a way around it, but regular users won’t know to save it, then “Open With” a compatible program because there is no “Open With” in Outlook.

Losing Attachments When Changing Type – If you try to change an email to an appointment by dragging it from the mailbox to the calendar, the attachment disappears-only the contents of the email stay intact. Outlook keeps the email in the mailbox and copies it in the calendar.

Reminder Notes – There are no “Reminder Notes” in Outlook. There are notes, which are dated, but they are not related to the calendar and therefore cannot recur. The equivalent in Outlook is an All Day Event. All Day Events appear at the top of the calendar day before 8 a.m. (or whatever time is set as the start of the work day).

Recurring Appointment Random Patterns – Not all recurring appointments follow a pattern (every Monday, the last Friday of the month, every 14 days, etc.). Some are random, like taking vacation days. To use the recurring feature in Outlook, there must be a pattern.

Tracking Calendar Items that were sent – There is no sent item when an appointment/task is sent in Outlook. The organizer of the appointment automatically gets a copy of the appointment on their own calendar, which becomes the tracking copy. If that tracking copy is deleted (removed from Deleted Items), there is no way to manage that item. If an appointment/task needs to be changed or removed, it must be done on each recipient’s account.

Recipients of Meetings can Move the Item – There is no sent item when an appointment/task is sent in Outlook. The organizer of the appointment automatically gets a copy of the appointment on their own calendar, which becomes the tracking copy. If that tracking copy is deleted (removed from Deleted Items), there is no way to manage that item. If an appointment/task needs to be changed or removed, it must be done on each recipient’s account.

Tasks – In Outlook, tasks sent to multiple people cannot be managed by the person who sent them (called the Organizer). Remember only copies of tasks are sent to the recipient and changes to tasks require an update message sent. For tasks, apparently Outlook is unable to update tasks if sent to multiple people. Therefore if you sent a task to two or more individuals and then you need to change the task or recall it, you cannot. That change (or recall) would have to be done individually for each recipient.

Sending Appointments – When an Outlook appointment is sent, a copy of the appointment-not a link to the appointment-is sent. Therefore when the organizer changes the appointment, an additional message is sent to the original recipient to alert them. If the recipient deletes that email message, the calendar item is not updated. The same thing applies when deleting an item: the recipient must click “Remove from Calendar” or the item will stay on the calendar forever. Also, for any update, if the recipient acknowledges the update on the calendar, the matching email stays in the Inbox until the user deletes it.

Calendar Tool Tips – In Outlook, there are no tool tips, so details like from, to, cc, place, time, and subject are only visible when you open the item.

*Resources – “Resources” are set up as a public folder in Outlook, however there are many resources that will require an actual account in Exchange. All accounts in Exchange require a license, even if those accounts are not real people.

Proxy Rights – Instead of “proxy rights,” Outlook uses delegates which are more granular. Outlook is folder-based which allows you to give rights to your Inbox, but not your Sent Items or Deleted Items.

Viewing tasks in calendar(s) – You cannot view future tasks on your calendar in Outlook. The task list that appears on the Day or the Week View is a static list of tasks for that day. Clicking on a day in the future changes only the appointments, not the tasks. Therefore to see future tasks, you must look at the task list (where there is no calendar).

Discussion Threads – The relationships of posted items in a discussion thread are lost when converted from GroupWise and cannot be reestablished.

Dragging contacts to start Email – In Outlook, you cannot drag contacts from the Contacts folder and drop them on the mailbox to begin a new email message.

Deleting recurring appointments not recoverable – If you delete a recurring appointment in Outlook, it does not go into the Trash. It is not recoverable.

KV

Den Originalbeitrag auf der GWCheck-Webseite finden Sie hier.

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