Omni has always been very involved with the GroupWise community and we're glad that they will join us again at the EMEA Summit presenting Lab520 "Beyond E-mail:  CRM, ERP and Third-party Integration for GroupWise 8". As Omni mentions, with their integration technology GroupWise will certainly leapfrog over competing collaboration solutions in offering very strong back-end integration with other solutions, like CRM and Sharepoint.

 

In this lab you will learn how to take GroupWise 8 beyond e-mail.  With Riva, GroupWise 8 has leap-frogged the industry and delivers the first transparent, server-side, multi-platform, on-line and off-line, integrated CRM / ERP client.  You will configure Riva to provide direct access from GroupWise 8 to CRM information, opportunities, quotes, cases and more. Riva will provide bi-directional synchronization between GroupWise 8 and CRM appointments, phone calls, tasks, contacts, accounts and more. You will get hands-on experience on how to integrate GroupWise 8 with SugarCRM, SageCRM, Siebel On Demand, Microsoft Dynamics CRM,  Microsoft SharePoint, Info@Hand, GoldMine, Bluefin, MySQL, Microsoft SQL, Oracle, PostGres and others.

 

Riva CRM synchronization supports all GroupWise clients:  Windows, Linux, Mac, WebAccess, Evolution, IMAP, Outlook and  Blackberry Enterprise and GroupWise Mobile Server mobile devices. In addition to integrating CRM / ERP into GroupWise, you will learn how to manage GroupWise account content like never before by creating policies to automatically manage enterprise shared folders, address books, proxy access, managed signatures, dynamic distribution lists, secure distribution lists and others.